Outlined below are policies that will apply to your event. This is an overview of policies we have set; additional and more specific policies are included in our Banquet Event Order (BEO) contract.
Food and Beverage Minimums
The food portion of your event is required to be pre-ordered and pre-paid. All food must be consumed on site and no food will be available to go. If additional food is ordered at the event, the additional charge plus tax and service charge will be billed to you at the completion of service.
Tax and Service Charge
HI State tax of 4.166% and 22% service charge will be added to all food and beverage tabs and do not apply toward the food and beverage minimums.
The bar and wine portion of the event is charged on consumption ++ (+4.166% HI State tax & 22% service charge). In order to meet your minimum spend requirement there may be a pre-paid portion of your bar tab required. Any additional bar on consumption++ will be billed to you at the end of the event. If you wish to establish a maximum limit on the hosted bar please let us know. Please be advised that an exact amount cannot be guaranteed due to various drink prices, however we will strive to adhere to the maximum limit established.
You can offer an open bar or you may pre-select your bar menu to include spirits and beer options of your choice.
If you are considering serving wine at your event, we require you to select at least one red wine and one white wine for your event. You may even wish to select a Sparkling Wine or Champagne for toasting. By pre-selecting the wines, it ensures we have adequate inventory set and ready for your arrival. Wine selections must be submitted at least one month prior to the event date.
One of the best advantages we have to offer at Fleetwood's On Front St. is the entertainment package. We have a stage for live entertainment and a dance floor available on both levels of our venue. We can offer an extensive roster of musicians that would enhance your special day. The live entertainment is dependent on the style of event you would like. We will assist you in determining the best option for your event as well as for your budget.
We require live entertainment to be booked by Fleetwood's On Front St.. Live entertainment does not apply toward your minimum spend commitment.
Final guest count is due no later than fourteen calendar days prior to the event date. If a final guest count is not submitted fourteen days prior, the tentative guest count will serve as the guaranteed count. Based on the guaranteed count, full pre-set menu price++ will be charged for all no shows. In the case of an a la carte menu offering, $50 per person++ will be charged. All guests added onto the event above the guaranteed count will be billed at the conclusion of the event. Tax and service charge will be calculated in addition to the pre-set pricing added on for each extra guest.
All table configurations will be set by Fleetwood's On Front St.. We will consider guest attendance and optimize the space available.
Please note, hi-boy tables are available for any event at an extra charge.
Fleetwood's On Front St. offers staging packages including, but not limited to, floral arrangements, special event lighting and themed decorations. The biggest advantage to purchasing a staging package is convenience and professionalism. We arrange all the details according to your desires and ensure professional service from our talented team of decorators and florists. Allow our floral team to enhance your special day with personalized designs matching your color scheme.
Decorations provided by the client must be approved by Fleetwood's On Front St. at least fourteen calendar days prior to the event. Fleetwood's On Front St. does not accept responsibility for any client supplied decoration that malfunctions, does not work due to weather conditions or is broken prior to or during the event. No open flame is permitted in any decoration. For lighted decorations, we recommend battery operated candles including votive candles. Client must supply and install all batteries needed for decorations.
All approved decorations supplied by the client and installed by Fleetwood's must be delivered to the event coordinator by appointment no later than 24 hours prior to the event. All delivered decorations must be labeled with the client's name and the event date. There will be a handling fee associated with the installation of decorations. If the client wishes to take the decorations after the event, the client is responsible for dismantling all decorations and disposing of the decorations at the conclusion of the event.
Fleetwood's On Front St. is not responsible for any items that remain after the conclusion of an event.
For all your presentation needs we offer an A/V package. You can simply plug in your USB flash drive or your laptop computer (Windows and MAC compatible).
- Wireless Projector
- Screen 65" W x 50" H (display surface)
- Set up & Strike
The signed BEO contract must be returned with a 20% Deposit Due within (14) calendar days from the date emailed or mailed to Client ("Mail Date"). A future deposit of 30% is due 90 days prior to the event. If the event is contracted within ninety (90) calendar days of the Event Date, a 50% deposit is due within seven (7) calendar days of booking. The remaining balance must be received by Fleetwood's On Front St. no later than fourteen (14) business days before the Event Date.
Deposit Schedule for Buyouts
The signed Agreement must be returned with the 20% Deposit Due within (14) calendar days from the date emailed or mailed to Client ("Mail Date"). If payment and/or executed Agreement are not received within fourteen (14) calendar days of Mail Date, Fleetwood’s on Front Street may declare this Agreement null and void. If declared void by Fleetwood’s on Front Street for untimely payment, Client forfeits any and all deposits previously paid.
Deposit Schedule: 20% of contracted due within 14 days of “Mail Date”
20% due 180 days out
35% due 90 days out
25% due 14 days out
Cancellation Policy for a Buyout
5% down on booking non-refundable; addition cancellation fees will apply as follows:
150 days or more notice 5% additional cancellation fee = 10%
90 - 149 days’ notice 15% additional cancellation fee = 20%
60 - 89 days’ notice 25% additional cancellation fee = 30%
30 - 59 days’ notice 35% additional cancellation fee = $40%
14 - 29 days’ notice 45% additional cancellation fee = 50%
13 days or less notice 70% additional cancellation fee = 75%
Complete refund will be given should the cancellation be due to a Force Majeure Event. A 4% fee will be deducted from all credit card refunds